Tips & Tricks for the New NAED Learning Center

It’s hard to believe that the new NAED Learning Center has now been active for a full year now. While the transition is complete in moving over training records from the old Learning Center to the new, we still receive several questions on how to navigate the new platform. To help assist our Learning Center administrators and managers, we are offering monthly webinars covering the basic navigation process, as well as how to access and run reports. Check out the webinar schedule on our website. In the meantime, here are some tips on how to get the most out of the new Learning Center:

    1. Login Issues: If you forget your password or are having trouble logging into your account, you can either select the Live Chat feature to get a Member Services representative or click the Forgot My Password link at the login page.
    Tip: Your username will always be your email address.

    2. How to access your training: There are a few places to access your training on the Learning Center. My Required Learning will house all of the training that has been assigned to you by your training manager. My Elective Learning houses all of the training courses you selected on your own from the catalog. My Transcript contains all of your training: required, elective, and external.
    Tip: You can also access all of your training from your homepage, including any learning plans.

    3. How to add your external training: The individual user now has the ability to add their own external training to their transcript. Once you login, click the red Add External Training button underneath the NAED Learning Center button and follow the prompts to add your training.
    Tip: The training will not appear immediately after you enter it; external training is uploaded every Friday, and will be reflected on your transcript by the end of business on the Friday after you’ve entered the training.
If you have any questions or need a refresher on the new features of the Learning Center, feel free to reach out to a NAED Member Services Representative at: (888) 791-2512 or download our handy training job aids from the Job aids and Tutorials link at the top of your Learning Center homepage.